Frequently asked questions
Everything below is a question the desk actually gets, answered with numbers where numbers exist.
Ordering
- How fast do I get a real number?
- Within the hour during desk hours for a standard order to a ZIP we deliver to. Custom sizes, rentals and purchase orders take a business day because a person prices them by hand.
- Is there a minimum order?
- No. One block is a real order. Freight is the dominant cost, so a full truck is always the better value per unit, and the quote shows you both.
- Why do you confirm my phone number by text?
- Because the desk calls about site access and delivery windows before a truck rolls, and a wrong digit costs a day. We text a six digit code once. We do not sell your number, and you can reply STOP at any time.
- Do you sell used barriers?
- We source used on request. We do not hold used stock, so we will not tell you a yard full of it is waiting. If used is what you want, ask and we will go look.
Pricing
- What does a block cost?
- Blocks start at $120 each. Freight is quoted separately to your ZIP because distance, truck count and site access drive it, and any supplier who quotes freight without your address is guessing.
- Why is the freight quoted separately?
- A flatbed carries about 46,800 lb, which is 13 full blocks. The truck costs the same whether it is full or half empty, so the honest way to price it is product plus freight, not a blended number that punishes small orders and hides large ones.
Delivery
- How many blocks fit on a truck?
- 13 full blocks, or 26 half blocks, which is about 46,800 lb on a 48 ft to 53 ft flatbed. Mixed loads are packed by weight, not by count.
- What does the truck need at my site?
- A straight approach, firm ground, and room to turn a 48 ft to 53 ft flatbed. Curbside drops are fine. Soft ground, tight gates and low wires are what turn a delivery into a second trip, so tell us about them on the quote form.
Unloading
- Who unloads the truck?
- You do. The driver does not unload. You need a forklift or telehandler rated for the weight at the reach you need, or you add placement to the quote and we bring the machine.
Purchase orders
- Do you take purchase orders?
- From government buyers, yes, on net 30 terms after approval. We provide a W-9, a certificate of insurance and vendor registration paperwork. Everyone else pays by card or ACH before the truck is scheduled.
Rental
- Do you rent barriers and blocks?
- On request. Rental means two truck trips instead of one, delivery and collection, so for most jobs buying and reselling is cheaper than renting. Ask for both numbers on one quote and pick the one that wins.
What these products do
- Are these crash rated?
- No. Concrete barriers and blocks are mass. Nothing we sell is crash tested or certified to ASTM F2656 or IWA 14, and we will tell you that on the phone as readily as we print it here. If your job needs a rated system, buy one and use our product for the static perimeter around it.
- Is a jersey barrier the same thing as K-rail?
- Yes, in practice. K-rail is the western name for the same sloped concrete barrier. Quote either one and you will get the same product.
- Bin block, mafia block, ecology block: what is the difference?
- Nothing. They are the same 6 x 2 x 2 interlocking concrete block under different regional names. Use the name your supplier uses and check the dimensions, not the label.
Tell us the job. We send a number.
Product, count, delivery ZIP and the date you need it. The desk prices it and emails an itemized quote, freight included, within the hour during desk hours.